Registration Information
How to Register
For your convivence we offer three different ways to register. Please note that payment needs to be included in full for your registration to be processed. For authorization purposes the District does not accept payment over the phone.
Online
If you already have a username and password:
Register OnlineIf this is your first time registering online, welcome! Submit a request for a username and password. Once your account is set up, you will receive 2 emails from us with your login information. You will receive this information within 2 business days.
Online Registration EnrollmentIn Person or Drop Off
Register in person during front desk hours at the Clauss Recreation Center, or for after hours, use the drop box located in the lobby for your convenience. If left in the drop box your registration will be processed the following business day. Download our Program Registration Form to fill out in advance.
Email or Mail
Email your completed registration form to frontdesk@rparks.org or mail your form and payment to 555 W. Bryn Mawr Ave., Roselle, Illinois 60172. Please do not mail in cash.
Registration Rules & Policies
Residency
Anyone living within the geographic boundaries of the Roselle Park District is considered a resident. The Village of Roselle supports four Park Districts and not all Roselle residents are Roselle Park District residents. You can use the boundary map below or check your property tax bill to determine with park district serves you.
Proof of residency is required when registering for programs for the first time. This may be done with a driver’s license, utility bill, (or a mortgage statement for those who are recently moving to the area).
Payment Types
Cash, Credit/Debit (Visa, Discover, Mastercard) and personal checks are all accepted as payment. If for any reason, a check is returned to our office marked “NSF,” we will contact you. You will then be required to submit a full cash payment, as well as a $30 fee, within a five business day period. Class privileges will be suspended and new registration will not be accepted until payment is received. Please note payment will not be accepted by phone.
Wait List Process
A wait list is formed when a class reaches participant levels beyond the maximum. The wait list is designed to maintain interested people in a holding area until more spaces in the program are available, someone drops out or transfers or a new section is added by park district staff based on interest. The wait list is maintained based on the order we process registrations. Customers will be contacted for confirmation before being added to one of our wait lists (or transferred from a wait list into the desired program) by the front desk or specific program supervisor. Please note: before a participant is transferred into a program all corresponding paperwork and payments are required.
What about Insurance?
The Roselle Park District does not provide medical coverage for injuries suffered while participating in park district programs or while using park district facilities. The Roselle Park District, therefore, cannot assume responsibility for personal injury for persons participating in a recreational programming or using facilities. Patrons are advised to make provisions for this coverage in their own personal insurance program.
Program Cancellations
Nothing ruins a good program quicker than everyone waiting until the last minute to register for it. There is a point where if there aren’t enough registrants to hold the program, it is cancelled. Coming in the day of, or the day before the program won’t resurrect it. Please register at least a week early or before the registration deadline to avoid disappointment.
Refunds
View the refund policy or submit a refund request here.