Refund Policy
All refund requests must be made at least two business days before the first class, meeting, or practice of program.
Trips and special events require reservations and planning weeks ahead of time and therefore do not allow us to accept refund requests unless there is a waitlist, and someone can fill the spot.
Individuals requesting refunds with two or more business days’ notice, prior to the first class, meeting, or practice will receive a full refund, less $5 for administrative costs.
No refunds will be issued for any program after second meeting of a program unless a physician’s note is provided. Refund requested for medical reasons will be prorated from the time the request is received.
Refunds with facility rental fees:
- Cancellation request 30 or more calendar days prior to rental date = full refund(less $20 for administrative costs)
- Cancellation request 5-29 calendar days prior to rental date = 50% refund (less $20 for administrative costs)
- Cancellation request 5 or less calendar days prior to rental date = no refund
- Other types of refund inquiries are at the discretion of the Rental Specialist.
The Park District will not issue refunds for fitness center memberships or Lake Park High School student parking permits.
Some classes, programs, and fees have specific refund policies that will be adhered to.
The Park District reserves the right to judge refund requests on a case-by-case basis and partial or full refunds may or may not be approved at any time at the discretion of the district.
Request a Refund
In order to be considered for a class/program refund we ask that the following information be filled out, once you have completed the form submit. There will be a $5.00 cancellation fee assessed to all refunds that are requested. Refunds can take up to 30 days. If you should have any questions regarding the refund please contact the program supervisor of the class you are requesting the refund for. Inquiries can be directed to 630-894-4200.